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I've owned my Moto X for nearly a 5+ months on the Sprint Network in the SF Bay Area. And I've loved using it. In fact, my Moto X gets used for almost everything. When I'm on public transportation, I'm using my Moto X to pass the tie (either a game or pre-downloaded podcast). When I'm biking or hiking, I'm using my Moto X to tracking my performance. When I'm driving somewhere new, I'm using my Moto X for directions. When I'm hosting a party, my Moto X is streaming music on wifi. When I'm on vacation, my Moto X holds my days activities and schedules.
So I was surprised when on my trip to Washington DC, my Moto X randomly reboot. Most of the time, the reboot would happen when I pressed the power button to lock the screen. Less often, it would reboot when I was launching a new app or website. Unfortunately, the rebooting started at a very inopportune time and quickly became very annoying! I'd be halfway through finding instructions from one attraction to another when a reboot would happen.
I tried many solutions to prevent Moto X from Rebooting. Organized from the least time consuming solutions to the most time consuming solution:
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Clear Application Cache
This involves going to each application and turning deleting the cache. Go to [Settings > Apps] and for each application under [All], click [Clear Cache]. Though this may delete application specific data and logins, it may have wiped out an offending app with corrupt data. This however did not resolve my issue.
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Clear Android Cache Partition
The next solution is to clear Android's Cache Partition. This would not delete your data, but clear a cache of data. This one requires a reboot of the phone and to enter safe mode. It is a bit more complicated, but the instructions can be found at Moto X website. If the link gets out of date, try Googling 'moto x clear android cache'. Unfortunately, this did not resolve my issue.
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Factory Reset Your Moto X
Since this will wipe all your data, make sure to back up all your data (photos, contacts, apps). You will have to re-install everything. To do this, go to [Settings > Backup & reset > Factory data reset]. I did not attempt this until after my vacation ended, but the factory reset also did not resolve my issue.
Luckily, I saw you can try to contact Motorola with Moto X issues. I contacted Moto X and explained my issue to them via chat. After just one chat session of less than a 30 minutes, I had a order in the system for them to send me a new Moto X (redesigned again) and free way to return my malfunctioned phone to Motorola. Even though the reasons they gave me for why my phone felt completely bogus (overcharging my phone), I was glad that their support line could handle my replacement phone in a very timely manner. I was impressed with Motorola's Customer Service!